Frequently Asked Questions
If you have a question, please check the list of the most asked questions, it may contain an answer to it. If your question is not included on the list, please contact us at [email protected]
I forgot my username or password. How do I retrieve them?
If you forgot your username, please contact us for assistance. If you forgot your password, just go to ‘Log in’ fill in the email address you registered with, and click “forgot password?” , You will receive an email with a link to reset your password.
I remember my password but I want to change it, how do you do that?
How do I upload documents?
Can someone else trade on my account?
What information do I need to provide to open an account with Goose24?
What Leverage do you offer?
How can I withdraw money?